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Cape Cod Five Cents Savings Bank

  • Finance/Banking
P.O. Box 10, 19 West Road
Orleans, MA 02653
  • About

    Finance/Banking

  • Jobs

    Financial Services Representative II (Falmouth, Orleans, Hyannis, S.Yarmouth, Edgartown, Centerville, Brewster, Martha's Vineyard, Nantucket, Dennis)
    Category: Banking
    Responsibilities:The primary functions of this position include providing outstanding customer service to all existing and potential customers in person and over the phone, opening accounts, loan origination/underwriting, records management, servicing existing accounts, safe deposit access and record keeping, and assuming the functions of the teller position as needed.Qualifications ...read more

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    Assistant Branch Manager (Harwich Port)
    Category: Banking
    Responsibilities: The primary functions of this position include assisting the Branch Manager with staff supervision, branch security and compliance, consumer lending, branch operations, management of internal sales and branch referrals, and providing outstanding customer service to all existing and potential customers.Qualifications:Bachelor Degree or 60 college credits and pursuing ...read more

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    Universal Banker III (Pine Hills, Hyannis)
    Category: Banking
    GENERAL SUMMARY: In this customer facing role, the Universal Banker III will provide exceptional customer care  to the Bank’s customers assisting them with daily transactions, inquiries, problem resolution and basic banking transactions at a full-service Cape Cod Five Retail Bank location. ESSENTIAL JOB FUNCTIONS/RESPONSIBILITIES:Develops rapport with customers, greeting customers by name, ...read more

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    Universal Banker V (Pine Hills)
    Category: Banking
    GENERAL SUMMARY: The Universal Banker V supervises the staff at a Cape Cod Five retail location, insuring the teams’ performance and the execution of daily operations results in the highest level of customer care for retail branch customers.  As a trusted financial advisor, the Universal Banker V will provide exceptional customer care and deliver a full range of financial services to customers ...read more

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    Contact Center Specialist (West Yarmouth)
    Category: Banking
    The Customer Contact Center Specialist provides the highest level of customer service for the Cape Cod Five Cents Savings Bank’s consumer and business customers and prospects using the telephone and Internet, including opening accounts, customer service, records management, and servicing existing accounts. Previous banking/ platform experience is required. The Customer Contact Center ...read more

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    Customer Service Center Director (West Yarmouth)
    Category: Banking
    GENERAL SUMMARY: The Customer Service Center (CSC) Director is responsible for implementing the strategic plan and execution of all Customer Service Center operations. Core duties include management and leadership of contact center team and processes for the continuous customer experience improvement. Tactical emphasis is on customer care, deepening and enhancing customer relationships while ...read more

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    Financial Service Representative Supervisor II (Hyannis)
    Category: Banking
    The Financial Services Representative Supervisor II (FSR Supervisor II) provides direct customer service at a full-service branch. Assists the Branch Manager and Assistant Branch Manager in supervising the branch .  Supervises Financial Service Rpresentatives. Direct customer service includes: relationship building; servicing current and potential customers; opening accounts; loan originating; ...read more

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    Financial Service Representative Supervisor I (Vineyard Haven, Brewster, Harwich Port, Nantucket)
    Category: Banking
    Responsibilities: The primary functions of this position include assisting the Branch Manager with staff supervision, branch security and compliance, consumer lending, branch operations, management of internal sales and branch referrals, and providing outstanding customer service to all existing and potential customers.Qualifications:One year of prior cash handlingBachelor Degree and/or 60 ...read more

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    Residential & Consumer Loan Loss Mitigation Manager (Orleans)
    Category: Banking
    SUMMARY: Responsible for the supervision of a Residential and Consumer loan collections and workout team.  Performs a wide variety of collection functions while providing effective customer service in conformance with established bank policies and procedures, FCRA, and state and federal regulations. Resolves issues and provides guidance to team members. Implements and administers Bank policies, ...read more

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    Internet Lending Coordinator (South Yarmouth)
    Category: Banking
    SUMMARY: The Internet Lending Coordinator will facilitate and deliver fast application turnaround time (from submission). Assisting the Residential and Consumer Lending Internet Manager by acting as point of contact for on-line mortgage applicants at each phase of the online application process, and serve as the primary back up to the RCL Internet Manager. Coordinate activities between customer ...read more

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    Residential & Consumer Lending Generalist TEMP (Orleans)
    Category: Banking
    SUMMARY:  Performs accurate and reliable data entry services in support of residential, commercial and consumer loan operations. Delivers superior level of internal and external customer service by responding to customer inquiries, and resolving problems in a timely manner.  Qualifications:Strong interpersonal and communication skills.  Requires the ability to handle frequent communication ...read more

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    Enterprise Content & Collaboration Management Analyst (Orleans)
    Category: Banking
    SUMMARY: Analyst activities include: application development and support, product management, technical support and all phases of change management. This also entails working closely with business lines and the training department. Serve as a user administrator ensuring appropriate access to ECCM applications. ESSENTIAL JOB FUNCTIONS / RESPONSIBILITIES:Application Administrator  Application ...read more

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    Loan Operations Generalist (Orleans)
    Category: Banking
    SUMMARY: Performs a wide variety of service and operational duties in support of residential, commercial and consumer loan operations. Delivers accurate and reliable data entry services, resolves issues and provides a superior level of internal and external customer support. Provides outstanding customer service efficiently, effectively and in conformance with Investor, State and Federal ...read more

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    Mortgage Loan Officer (Cape Cod)
    Category: Banking
    SUMMARY: Responsible for Residential Lending business development in assigned area including development of market area business plan, community relations, developing relationships with centers of business influence, relationships with branch managers and all of the Bank’s business line development officers to insure maximum customer fulfillment for all Bank products. Responsible for delivering ...read more

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    Strategic Support Assistant (Hyannis)
    Category: Banking
    Summary: This position provides a wide variety of administrative and functional support for management committee meetings, Bank-wide projects, strategic planning support and other areas as requested. Assists in preparation and assembly of meeting packages and assists with functional coordination of meeting logistics. Also assists with project documentation and other tasks for Bank-wide projects ...read more

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    Underwriting Assistant
    Category: Banking
    SUMMARY: This position coordinates a variety of loan processing duties working in tandem with the Mortgage Loan Underwriter, ensuring full compliance that each loan meets the standards and documentation required for delivery into the Bank’s portfolio or appropriate secondary market investor. ESSENTIAL JOB FUNCTIONS / RESPONSIBILITIES: Processing Once the mortgage application has been ...read more

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    Underwriting Assistance (South Yarmouth)
    Category: Banking
    SUMMARY: This position coordinates a variety of loan processing duties working in tandem with the Mortgage Loan Underwriter, ensuring full compliance that each loan meets the standards and documentation required for delivery into the Bank’s portfolio or appropriate secondary market investor. ESSENTIAL JOB FUNCTIONS / RESPONSIBILITIES: Processing Once the mortgage application has been ...read more

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    Banking Services Operations (West Yarmouth)
    Category: Banking
    The Banking Services Operation Specialist works as part of a cross functional team to deliver outstanding customer service to both internal and external customers by providing support, including but not limited to wire transfers, mobile deposits, ATM deposits, ACH settlement, ACH and debit card dispute processing, project management, branch operations, deposit account servicing, customer ...read more

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    Retail Banking Coordinator (West Yarmouth)
    Category: Banking
    Retail Banking CoordinatorProvides administrative support to the Vice President/Director of Retail Banking.Assists with planning and facilitating branch manager meeting, float team meeting, and other meetings as needed.Works independently on special nonrecurring and ongoing projects.Performs research and creates reporting for effective monitoring of branch results and goals.Designs and prepares ...read more

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    Trust & Asset Management Compliance Officer (Orleans)
    Category: Banking
    SUMMARY: Compliance responsibility includes overseeing full departmental compliance with all applicable state, federal and industry regulations and standards as well as coordinating the audit and examination thereof.  Additional responsibilities include coordinating and overseeing operational procedures and monitoring all compliance issues, maintaining and updating department procedures as well ...read more

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    Commercial Loan Specialist (Nantucket)
    Category: Banking
    The Cape Cod Five Cents Savings Bank, the market leader in its footprint, with over $3 billion in assets, is seeking a Commercial Loan Specialist. The Specialist develops relationships with our customers, has solid technical knowledge of commercial loans, and can go beyond transactions and builds deep understanding of our customers’  banking needs. The Commercial Loan Specialist provides ...read more

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    Senior Wealth Management Officer (Orleans)
    Category: Banking
    Summary: Directs and manages activities relative to administering investment management accounts, creating and administering personal trusts, court-ordered guardianships, and other fiduciary accounts in accordance with the terms of the trusts, wills, court orders, or other governing documents.  Acts as an advocate for clients by facilitating all of their financial dealings throughout the Bank.  ...read more

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    Residential and Consumer Lending Generalist (South Yarmouth)
    Category: Banking
    SUMMARY: Performs a wide variety of service and operational duties in support of residential, commercial and consumer loan operations. Delivers accurate and reliable data entry services, resolves issues and provides a superior level of internal and external customer support. Provides outstanding customer service efficiently, effectively and in conformance with Investor, State and Federal ...read more

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    Cash Management Assistant (West Yarmouth)
    Category: Banking
    Responsibilities include providing internal and external customer service and technology support for Cash Management and Government Banking customers. The individual may have direct contact with Bank customers and their staff. The incumbent will actively work with: the Cash Management and Government Banking Specialists, Cash Management Officers, Cash Management and Government Banking Operations ...read more

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  • Whom to Contact

    • Kailey Bay
      Community Engagement Officer
    • Mrs. Angela Craven
      Cash Management Specialist
    • Justin M Hayes
      Financial Services Representative II
    • Mr. Peter T Kaizer, Jr.
      Commercial Portfolio Loan Officer
    • Jazmyne Zampell
      Retail Intern
      P.O. Box 114
      Eastham, MA 02642
      Cell Phone: (781) 948-8398