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Plum Porch Supervisor - Immediate Hire

Posted: 02/06/2024

Supervisor Job Description
  • Coordinate and administer staff hiring, onboarding, training, and scheduling.
  • Maintain a team-wide high standard of customer service and customer experience.
  • Exercise effective time management of self and staff with daily tasks and responsibilities.
  • Holds themselves and others accountable in all aspects of roles and responsibilities.
  • Enforce everyday SOP (standard operating procedures).
  • Ensure thorough and accurate completion of daily/weekly/monthly tasks.
  • Demonstrate excellent problem solving skills, take initiative, and effectively prioritize.
  • Exhibit a creative eye and natural ability for merchandising and displaying.
  • Display excellent organizational skills and have a strong attention to detail.
  • Master product knowledge - local artists/vendors/product features/gifting ideas/etc.
  • Adapt as daily situations change and create new plans to fit the needs of the store.
  • Demonstrate effective communication skills - both oral and written.
  • Show willingness and enthusiasm for improvement and growth of self, team, and business.
  • Possess general technical ability and knowledge of tech devices and programs, including, but not limited to, Microsoft Word and Excel.
  • Ability to lift 50lbs and help carry large items up and down stairs (multiple flights).
Hours Expected:
  • At least hours per week
  • Saturdays are required and one Sunday each month
Experience (exceptions may apply):
  • Customer Service: 2 years
  • Leadership Role: 2 years
  • Retail Sales: 2 years
  • Merchandising: 2 years

Position Type: Full-time,Year-round

Plum Porch Gift Shop
Corrie Mays and Samantha Leonard