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Quality Enhancement Officer

Cape Abilities
Job Description

Quality Enhancement Officer

Full Time

The Quality Enhancement (QE) Officer will work closely with the Director of QE to focus on processes and systems related to all aspects of service quality and effectiveness, with a strong focus on ensuring program compliance with federal and state, regulatory, and contractual requirements, playing a central role in preparation for audit review to maintain the agency’s licensing, certification and accreditation. The QE Officer will also be responsible for developing and conducting data-driven quality improvement initiatives for all agency programs, to measure and improve impact programs have on participants in order to meet the objective of delivering person-centered programs that measurably demonstrate impact and meet or exceed compliance standards.

4-year college degree required, with experience reading and understanding policies and regulations.
Minimum 3-years prior experience with data analysis and/or quality assurance and compliance preferred. Valid driver’s license in the state of Massachusetts required.

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