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Operations Manager

Mass Audubon Wellfleet Bay Wildlife Sanctuary
Job Description

Operations Manager

Location: South Wellfleet, MA.
Sanctuary: Wellfleet Bay

Mass Audubon is seeking a highly organized, detail oriented, systems-minded, and people-friendly professional to serve as Operations Manager for Mass Audubon’s two staffed nature centers on Cape Cod. This position has overall responsibility for a wide range of management duties and administrative functions that support both day-to-day and long-term activities of the sites. 


Responsibilities include direct oversight of the Cape Cod region’s business office and daily administrative operations; supervision of full-time and part-time office and visitor services staff; coordination of the sanctuary’s gift shop; volunteer recruitment and volunteer database management; and direction of financial record keeping and accounts payable/receivable.

The Operations Manager will also work with the Director and other senior staff to analyze admissions and membership data to assist with developing marketing, membership recruitment, and other strategies.

The manager is also involved in site-based policy development as well as budget planning, tracking, and analysis.

The manager may also serve on various Mass Audubon committees to provide support and/or input on organization-wide initiatives.

The manager will also have daily administrative and operations responsibilities at Wellfleet Bay during shifts, including opening/closing the nature center, assisting with answering phones and visitor reception, and responding to medical and weather issues as needed. 

Additional Comments

This position is based out of the Wellfleet Bay Wildlife Sanctuary located in South Wellfleet, MA.  This is a year-round, 40-hours/week, benefits-eligible position. Weekend and evening shifts may be required. 

How to Apply

To apply please send a current resume and cover letter to

Melissa Lowe
Job# 3270

Equal Employment Opportunity Statement

Mass Audubon is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and applicants. Mass Audubon prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
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