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Coffeehouse Manager - Chatham

Posted: 04/14/2024

Three Fins Coffee Roasters is hiring a full-time Coffeehouse Manager to lead our front-of-house team in our new location in Chatham.  The Coffeehouse serves specialty coffee espresso drinks, teas and other quality beverages and has a large pastry and dessert menu.  We also have a marketplace of quality snacks and a retail selection of coffee merchandise & equipment.  In addition to managing and training our staff and offering excellent customer service the manager works closely with the owners to bring ideas forward to continually improve our offerings.

You will train this summer at our West Dennis location and transfer to our Chatham Coffeehouse once the facility is ready for opening
 
A Day in the Life of your Job:  Each day you come in you will ensure that our espresso machines are dialed into the correct profile for quality, ensure that we have proper baked goods available and assist in baking as necessary and that the coffeehouse is presentable for the day! You will ensure that each of our team members understand the days priorities and what position they will be performing behind the bar.  You will create a sense of welcome and community to our customers and employees. 
 
You will also assess stock quantities and prepare vendor orders, create the weekly schedule, communicate with the roasting team to understand the new origins, new products and provide appropriate staff training on all new product introductions.  
 
This is a hands-on position, and you will be working several Barista shifts as part of this position.  In a nut-shell you are responsible for the day-to-day efficient operation of the coffeehouse.  Each week as necessary, you will attend cupping sessions with our roaster to ensure that you are able to assist customers with our coffee tasting notes and bean origins. 
  
Ideal Candidates will have: 

  • At least 1 year of experience in a supervisory or managerial capacity in a fast-paced specialty food retail, café or restaurant.
  • A passion for serving customers and a passion for coffee
  • Excellent team communication and collaborations skills
  • Have a positive attitude and able to inspire others
  • Highly organized and highly attentive to keeping a clean and orderly shop
  • Ability to work independently, delegate, and manage multiple projects simultaneously.
  • Experience with retail POS systems
  • Ability to work weekends and a demonstrated work ethic and on-time commitment. 
  • The ability to anticipate and resolve issues/problems on a proactive basis.  
Benefits include:
  • PTO (Paid Time Off)
  • Salary DOE 
  • Year End Bonus based on personal performance
  • Contribution to Health Care
  • Employee discounts on product
We are looking for someone with the aptitude and energy to contribute to our company goes.  This position allows you to bring forth creative ideas on how to expand our offerings and contribute to our growth. 
 
If you have a passion for coffee, creating a welcoming community-oriented environment for both our customers and employees we want to hear from you!  

Position Type: Full-time,Year-round