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Job & Intern Board

Customer Service Coordinator (Entry Level)

Del Mar Vacations Inc
Job Description
Customer Service Coordinator:
Are you someone that enjoys interacting with lots of different people on a daily basis, and
working in a fast-paced and dynamic team environment? If so, this position might be the right fit
for you! By joining the Customer Service and Reservations team, you will assist in getting our
homes booked and providing a high level of support to our guests, including responding to
inquiries, booking reservations, answering phone calls, following up with leads, supporting
current guests by helping to solve any issues that may arise, and working on strategic projects in
pursuit of Company goals. Furthermore, the right applicant will have exceptional organizational,
interpersonal, and computer skills and be able to work cohesively in a fast-paced team
environment. As a quickly growing company with ambitious goals, we are looking for a career
oriented, hard working and dedicated individual who can problem solve and perform well under
pressure.
Job responsibilities include but are not limited to:

○ Ability to easily navigate and switch between a variety of technological platforms
in order to take reservations, log maintenance requests, track reservations data,
and run various reports
○ Ability to be patient, calm, and unflapple during difficult conversations
○ Organized and capable of multi-tasking
○ Must have good phone skills and interact well with others. Ability to speak
politely and effectively with customers
○ Excellent oral/written communication skills

Job Details:
● Full Time / Year Round:
○ Must be able to work a flexible schedule. We have a strong team of Customer
Service Coordinators who are always willing to support one another when
coverage needs arise, and we are looking for another team player.
○ Winter: Monday - Friday, 8am - 5pm
○ Summer: Wednesday - Sunday, 8am - 5pm 4-days per week, 12pm - 9pm 1-day
per week

● $50,000/year or commensurate with experience
● Benefits Include:
○ Medical Insurance
○ 401K Matching
○ Paid Time Off Plus Paid Holidays
○ Generous Continuing Education
○ Employee Production-Based Incentive Pay

To be considered, email both a resume and a cover letter expressing your interest in this
position. No phone calls please. Please email resumes and cover letters to Christina Giordano at
jobs@thisisdelmar.com .

Voted Best Overall Company to Work for 2019 by The Cape Cod Times:
https://orleanscapecod.org/del-mar-vacations-wins-best-overall-company-to-work-for/
Contact Information