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Customer Service Center Assistant Manager
Category:
Oversees the day-to-day operations of the Customer Service Center (CSC), ensuring the highest level of service is provided to customers and prospects using telephone, mobile, and online for their banking needs. In addition to providing supervision and leadership to the CSC Specialists, responsible for quality control, compliance management, testing, call metric management, and issue resolution
Staff Supervision and Leadership
Assist the CSC Director in the selection, placement, and the coaching and
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HQ5 Operations Specialist
Category:
SUMMARY:
The HQ5 Operations Specialist is a member of the HQ5 operations team and is responsible for maintaining the aesthetic appearance and cleanliness of a high-end office environment including restrooms, common areas, meeting rooms and pantries, along with assisting with preparation and clean-up for events and office meetings. The incumbent works collaboratively to ensure an exceptional, thoughtful and secure employee and guest experience at Cape Cod 5’s headquarters (HQ5).
ESSENTIAL JOB
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Information Security Engineer I
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Summary:
The Information Security Engineer I will provide consultative, technical research and analytical support on Information Security systems such as firewalls, cloud security, intrusion prevention, web content filter, end point protection as well as cyber forensic and incident response efforts, and act as an advisor to the Chief Information Security Officer. The role requires the candidate to provide support and guidance based on experiences in the areas of security system management, forensics, and
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