Driving Sales in the New Normal Marketplace
Date and Time
Friday Jul 31, 2020
11:00 AM - 12:00 PM EDT
Friday, July 31, 2020
11 AM - 12 PM
Location
This course is offered in a remote learning capacity. Zoom guidance and instructions will be provided prior to the start of the course.
Fees/Admission
Free
Contact Information
Cape Cod Community College - Center for Corporate and Professional Education
508.375.5013 ? 2240 Iyannough Road, West Barnstable, MA 02668
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Description
The new marketplace creates opportunities, both positive and challenging for businesses. Past reliable customer sources may now not be available. To drive sales, you and your team must think outside the box. The positive result is discovering new ways to connect with your customers. The challenge, however, is your customer’s priorities and preferences have changed. It may not be easy to find them, connect with them, or even meet their service expectations the way you did in the past.
In this session, we will review past sales patterns and explore potentially untapped sales opportunities. We will discuss the importance of communication throughout a changing marketplace using actual case studies. Finally, participants take a new look at their existing customer base and brainstorm steps they can take to create advocates from every customer they serve.